Planning Your Trip with Threeland Travel: Answers to Common Queries

What Destinations Does Threeland Travel Operate in?

Threeland specializes in Vietnam, Cambodia, Laos, Myanmar, and Thailand - the heart of Indochina. You can enjoy a single-country journey, such as a cultural trip in Vietnam or a temple tour in Cambodia, or combine several countries into one seamless itinerary. Many travelers choose to explore highlights like Halong Bay, Angkor Wat, Luang Prabang, Bagan, and Chiang Mai in one trip, saving time and enjoying hassle-free cross-border arrangements.

How Long has Threeland Travel Been in Operation?

We’ve been operating since 1999, serving thousands of travelers worldwide. With more than 25 years of experience, we’ve built a strong reputation for quality, safety, and personalized service. Our long-standing presence in Indochina allows us to negotiate excellent rates, maintain reliable partnerships, and provide insider access to cultural and natural treasures.

Is Threeland Travel a Licensed Tour Operator?

Yes. Threeland is a fully licensed and government-recognized Destination Management Company (DMC). This means we comply with all legal travel regulations, work only with certified suppliers, and offer services backed by official approval. Travelers can book with confidence, knowing their trip is organized by a professional and accountable company.

What types of tours does Threeland Travel offer?

We design tours for every travel style, including:

• Classic sightseeing tours of major landmarks and UNESCO sites.
• Adventure and nature trips with trekking, cycling, kayaking, and river cruising.
• Family holidays with kid-friendly activities, flexible pacing, and safe destinations.
• Luxury escapes and honeymoons with premium hotels, private transfers, and exclusive experiences.
• Corporate travel, incentives, and MICE programs, professionally managed with local expertise.
• Tailor-made journeys, customized down to the smallest detail, so you can travel exactly the way you want.

Can I Customize my Travel Itinerary?

Absolutely. Customization is one of our specialties. Our team can adapt any itinerary to match your travel dates, budget, pace, and interests. Want more culture, food experiences, or wellness time? Looking for off-the-beaten-path villages or nature escapes? We’ll create a unique plan that reflects your preferences while making sure logistics are smooth and stress-free.

Does Threeland Travel Offer Hotel Booking Services?

Yes. We partner with carefully selected accommodations ranging from budget-friendly stays to boutique hotels and five-star resorts. All options are handpicked for cleanliness, comfort, safety, and good service. If you prefer a particular chain or style - such as eco-lodges, heritage properties, or beach resorts - we can arrange that for you.

How do I Book a Tour with Threeland Travel?

Booking is easy. You can fill out the request form on our website, send us an email, or call our hotline. Once we receive your inquiry, a dedicated travel consultant will discuss your preferences, suggest options, and provide a detailed proposal. After you confirm, we’ll guide you through deposit payment and send your official confirmation with all trip details.

What Payment Methods are Accepted?

We accept Visa, MasterCard, international bank transfers, and secure online payments. All transactions are processed safely with clear documentation. For group or corporate bookings, we can also arrange flexible payment schedules.

Is a Deposit Required to Confirm a Booking?

Yes. To secure services like hotels, flights, and guides, a deposit of around 20-30% of the total package cost is required. The balance is payable before your arrival or at the start of your tour, depending on your agreement. This system guarantees your arrangements are locked in with no last-minute surprises.

What is the Cancellation Policy of Threeland Travel?

Our cancellation terms are designed to be fair and transparent. Early cancellations usually incur little or no fee, while last-minute cancellations may involve charges from hotels, airlines, or other service providers. Exact conditions depend on your specific itinerary, and you’ll receive full details before confirming your booking.

Is Travel Insurance Provided?

Travel insurance is not included in our packages. We strongly recommend purchasing it in your home country to cover medical expenses, trip cancellations, delays, or baggage issues. Having insurance ensures extra peace of mind during your journey.

Are the Tours Safe and Reliable?

Yes. With more than two decades of experience, we’ve developed strong partnerships with local suppliers, licensed guides, and professional drivers. Safety checks are a priority, and we always monitor travel conditions. Our guests consistently rate us highly for reliability, organization, and comfort.

How can I contact Threeland Travel?

You can reach us anytime through:
Email: [email protected]
Hotline: +84 24 3926 2056 (available 24/7)
U.S. Hotline: +1 917 870 6688
Website: www.threeland.com (live chat & inquiry form)

Do you Handle Special Requests?

Yes. Whether you need visa support, airport transfers, special dietary arrangements, domestic flights, guides in different languages, or themed experiences (like cooking classes, meditation retreats, or photography tours), our team is happy to assist.

Have More Questions?

Our consultants are available 24/7 to help. Just drop us a message and we’ll respond quickly with clear, useful advice so your travel planning is easy and stress-free.